Refund Policy

At House Of The Hound, we value the time and commitment required for successful training.

​

Clients are asked to provide at least 24 hours notice when canceling or rescheduling an appointment. Appointments canceled with less than 24 hours notice may be subject to a cancellation fee or forfeiture of the session.

​

Training services are non-refundable once a session has been completed. Any refunds for prepaid packages will be reviewed on a case-by-case basis, with completed sessions deducted at their regular individual rate.

​

Dog training success depends on consistency, owner participation, and factors beyond the trainer's control.

 

As such, no guarantees are made regarding specific behavioral outcomes, timelines, certifications, titles, or training results.

​

By booking services with House Of The Hound, you acknowledge and agree to this refund policy.